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Adults with Incapacity

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The Adults with Incapacity (Scotland) Act 2000 is used along with the Adult Support and Protection (Scotland) Act 2007, the The Mental Health (Scotland) Act 2003 and other legislation, to support and protect vulnerable adults and promote their human rights.

The following information aims to:

NHS Highland Adults with Incapacity

About the Adults with Incapacity (Scotland) Act 2000

The Adults with Incapacity (Scotland) Act 2000 ('the Act', or 'the AWI Act') provides a legal framework for safeguarding and managing the welfare, property and financial affairs of adults (age 16 or over) who lack capacity, due to mental disorder, acquired brain injury, learning disability, dementia or an inability to communicate.

The Act defines capacity in relation to decision making ability and to take account of the complexity of decisions to be made. A person is not deemed to lack capacity by diagnosis alone. The Act provides the legal authority to regulate and intervene in the affairs of the adult who may not have the capacity to make important decisions about their welfare or finances for themselves.

Any intervention in the life of an adult who lacks capacity, must take account of the AWI Act principles.

Adults with Incapacity (Scotland) Act 2000 - Interagency Procedures 2025

AWI Procedure Front Page

Appendices: AWI Interagency Procedures 2025

Important: Highland Health and Social Care Partnership

The Highland Council is the lead agency in respect of the Adults with Incapacity Act and is responsible for ensuring that any actions undertaken in respect of the legislation must comply with the law.

The Act places duties on Local Authorities. In Highland, these duties are undertaken by NHS Highland as lead agency for the provision of Adult Social Work and Adult Social Care Services. Young people aged 16-18 are supported by the Joint Transitions Social Work team.

Social Work and Adult Social Care contact information

Important: Highland Mental Health Officer Service

The Highland Mental Health Officer (MHO) Service is provided by The Highland Council. MHOs are registered social workers who have undergone specialist training and education to work with people with a mental disorder.

MHOs undertake assessments and reports to accompany applications where intervention is required under the AWI legislation.

Adults With Incapacity (AWI) terms and concepts

Here are some helpful definitions of commonly used keywords, phrases and concepts used in relation to adults who lack decision making authority in certain areas.

Supported Decision Making

Supported Decision Making (pdf) - the adult should be supported to make decisions about their own lives, as far as they are able.

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Financial Measures

An application can be made to the Office of the Public Guardian (Scotland) to access funds that the adult may have in different bank accounts.

Access to Funds - from Office of the Public Guardian.

Financial Measures

There are a range of measures that can support an adult who lacks capacity to manage their finances and property affairs. The type of intervention required is dependent on the amount of money/capital the adult has, and whether they own any property. 

Depending on the adult’s level of need, they may be able to be supported to manage their money, pay their bills, and purchase groceries without the need for any legal or formal intervention. 

Where more formal measures are required, the following information provides details of what steps can be taken to support an adult who lacks capacity to manage their finances. 

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Department for Work and Pensions (DWP) Appointee is the first formal level of support, which can be a specified person, for example, a partner, friend or relative.

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Where there is no-one able or suitable to become DWP appointee for an adult, and/or the adult is a patient in hospital, NHS Highland can apply to become a Corporate Appointee of the patient’s/adult’s DWP benefits.

Once granted, this only permits the management of monies deriving from state benefits. Any other capital or savings requires legal authority using the Act.

Interventions under AWI Act

A Power of Attorney is a legal document that is registered with the Office of the Public Guardian (Scotland).  A Power of Attorney is granted by the adult while they retain capacity to appoint a proxy to act on their behalf, should they lose capacity in the future to make decisions for themselves, in relation to welfare and/or financial matters (Continuing Attorney).  The Power of Attorney document should state how incapacity will be determined.  This is commonly an assessment of capacity undertaken by a medical practitioner.

Continuing Attorney powers can be active from the point of registration with the Office of the Public Guardian.

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An Intervention Order can provide legal authority to undertake one-off actions in relation welfare, property or financial matters. 

For example, to:

  • investigate finances
  • terminate a tenancy
  • sign a new tenancy or residency agreement
  • pay outstanding debts
  • set up or cancel direct debits and standing orders, to pay utility bills

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A Guardianship Order can provide the legal authority to manage the welfare and/or the financial affairs of an adult who lacks the capacity to do this for themselves.  An application for guardianship can be sought by anyone with an interest in the adult, usually a family member(s), partner or friend.  Where there is no one able or willing to make an application, and there is a need for legal measures to be put in place, the Local Authority has a duty to make an application.

Important: Scottish Government Guidance - Codes of Practice

The Scottish Government codes of practice provide guidance for anyone authorised to intervene under the Adults with Incapacity Act, supporting them in their role and function. 

Other legislation and useful websites

Social Work (Scotland) Act 1968 - Section 13ZA

S13ZA SW(S) Act 1968 allows for the provision of services to adults with assessed needs, who lack capacity to consent to receive services, such as arranging a move to a residential care home.  This can only be applied where certain criteria are met. 

S13ZA procedures

Any provision of care should be compliant with Article 5 of the European Convention on Human Rights.  There should be no deprivation of liberty.  For further information on what constitutes a deprivation of liberty, see Mental Welfare Comission for Scotland advice notes - Deprivation of Liberty (pdf).

Useful websites

Last updated: 24 June 2025

Next review date: 24 June 2026