Communication and information accessibility
On this page
We want to ensure that people can access our services effectively and efficiently.
Communication difficulties are a barrier for people accessing health care. They are also a barrier for healthcare staff who want to give good, patient-focused care.
Telephone assistance
British Sign Language (BSL) speakers who may have a hearing or speech impairment can get in touch with Contact Scotland to make telephone calls to public, voluntary and private sector services, 24 hours a day. Non-emergency calls only (not 999 calls).
See the Relay UK app from British Telecom for assistance with phone communication.
Alternative information formats
NHS Highland can provide accessible communication in a variety of formats, including:
- audio
- Braille
- British Sign Language (BSL)
- Easy Read
- large print
- translation into other languages
If you need information from this website in a different format, contact the Communications and Engagement team. We'll investigate your request and get back to you within 5 working days.
NHS Highland commission a Communication Support Service to provide British Sign Language interpretation services on our behalf for clients who need to use NHS or Highland Council services.
See health information in different languages and formats at NHS Inform.
This website is compatible with modern screen readers and other assistive technologies. Read our website accessibility statement.
Related services and accessibility
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