Roles and responsibilities
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Key roles in Flying Start NHS®.
The programme involves three main roles: the Newly Qualified Practitioner (NQP), the Flying Start Facilitator, and the line manager or team lead. The responsibilities assigned to each of the roles are described here.
NQP
- Access Flying Start NHS® on Turas Learn within three months of starting.
- Complete the Flying Start NHS Essentials : an introduction to the programme eLearning module.
- Engage in learning activities to meet all outcomes.
- Collect evidence in a portfolio.
- Work closely with your Flying Start Facilitator.
- Discuss and negotiate time to learn.
- Complete the programme within your first year of practice.
Flying Start Facilitator
The Flying Start Facilitator plays a key role in supporting NQPs during a crucial stage in their career. While you don’t need to share the same clinical specialism, understanding the NQP’s role and learning environment is beneficial. Key responsibilities include:
- Understand how the Flying Start NHS is delivered locally and be familiar with unit activities.
- Meet early with the NQP to explore their expectations, agree on meeting frequency, and provide ongoing support throughout the programme
- Support the NQP to understand the four Pillars of Practice and connect learning across units and development opportunities.
- Support the NQP in applying learning to practice through reflection and provide regular, constructive feedback.
- Ensure all learning outcomes are met (refer to the NHS Highland Flying Start booklet (pdf) ).
- Escalate issues or concerns to the line manager or Practice Education team if needed.
- Identify and address your own learning needs to maintain your competence as a facilitator.
Line manager
- Assign a Flying Start Facilitator to the NQP.
- Discuss and allocate or negotiate time to learn.
- Incorporate Flying Start into the Appraisal - Personal Development Planning and Review process (PDP/R)
- Ensure the Flying Start Facilitator and NQP are both supported and developed in their role.
Within NHS Highland, the Practice Education Team are there to support and raise awareness of the Flying Start NHS® programme. If requested, they can meet with the Flying Start Facilitator and the practitioner to offer guidance and support.
Support can be requested using the contact email addresses.
More information
For more information on your role as a Flying Start Facilitator in NHS Highland, read the NHSH Flying Start Facilitators Information Sheet (docx format - also available in pdf format).
Flying Start NHS® Learning Hub on Turas will provide you with additional information on the role of a Facilitator. On the Flying Start Facilitators page you will be directed to register as a Facilitator:
- Use your email address that is linked to your Turas profile.
- Add your name and your email address as prompted, and choose your relevant Flying Start role (e.g. Flying Start Facilitator).
- You'll be asked if you'd like to be added to an electronic mailing list for information about Flying Start updates.
- Once submitted, you will be given access to the Flying Start Facilitators resources.
Interested?
If you are interested in becoming a Flying Start Facilitator, please speak with your line manager or contact the Practice Education Team, who can support you with this role.
To develop your skills in facilitating learning and coaching, please consider these resources and learning opportunities on Turas Learn: