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Why have I been deregistered? 

There has been a significant reduction in the number of new dentists coming into the workforce in the NHS Highland area. Locally, this has led some practices choosing to reduce their NHS commitment by deregistering patients due to difficulties with recruiting dentists. Other practices may choose to only provide dental treatment for their patients on a private basis and deregister patients who decline private dental care. As NHS independent contractors, they are allowed under the regulations to do this, and practices are free to take the decisions they feel are right for their business.

I’m currently under treatment or have an appointment. What should I do?

When a practice gives you notice of its intention to deregister you, they are required to give you 3 months' notice from the date of the letter. During that 3-month period the practice is still responsible for your dental care. You should continue to keep your appointments to receive any agreed treatment during that 3 months' notice period. Your registered dentist is responsible for emergency dental care during the 3 month period.

Can I register with another NHS dental practice?

Contact the dental helpline.

Can I get access to emergency and urgent dental care?

If you are experiencing dental pain or swelling while waiting to be registered, contact the dental helpline.

Last updated: 8 March 2024