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Highland Healthcare Hero announced as award finalist 

28/10/2011   |  Argyll & Bute; Mid Highland; North Highland; South East Highland 

A caring nurse from NHS Highland has been shortlisted for a renowned national accolade at the Scottish Health Awards 2011.

Mandi Smith, a lead specialist heart failure nurse at the Coronary Care Unit at Raigmore, Inverness has fought off stiff competition from around the country, to secure a place at the final award ceremony in Edinburgh.

The judges selected Mandi as a finalist for the Care for Long Term Illness Award after a thankful patient nominated her to acknowledge the expert care and support she provided during a difficult period of ill health.

The patient was admitted to the Coronary Care Unit at Raigmore, Inverness, when she was diagnosed with heart failure. She was introduced to Mandi Smith and her team of specialist heart failure nurses who have proved to be the catalyst for her long-term wellbeing.

Combining the caring skills of a traditional nurse with an exceptionally high degree of clinical knowledge, Mandi Smith was able to allay the fears and of and concerns of the lady and her family.

Following ongoing care, guidance and education from Mandi and her team, the lady is now well and able to cope with her condition and it’s treatment to lead as full a life as possible.

Speaking of Mandi and her team the grateful patient said, “My heart nurse has been my support, my guidance and a shoulder to cry on. I would not have coped so well without her.  

“If ever anyone was deserving of a Care For Long Term Illness Award then undoubtedly it must be NHS Highland’s Specialist Heart Failure Nurse,  Mandi Smith.”

Cabinet Secretary for Health, Wellbeing and Cities Strategy, Nicola Sturgeon said: “Our ambition is to deliver the highest quality of healthcare to the people of Scotland, and these awards give us the opportunity to recognise those individuals and teams who are making an outstanding contribution to that ambition.  All those nominated have gone that extra mile to deliver consistent, reliable and responsive healthcare for everyone.”
“Over 400 nominations were received across the 14 award categories.  Many of these were from patients and the public, and all nominations showcased excellent examples how individuals, teams and local NHS systems are working together with patients, families and carers.  I would like to congratulate the winners and the runners up for their enthusiasm and commitment to improving the quality of care delivered by our NHS which I believe is amongst the best in the world.”

NHS Highland Director of Human Resources, Anne Gent, said: “We are delighted that staff from NHS Highland have been nominated for these prestigious awards.

“We have an excellent workforce and we value the work they do throughout the year, but having them nominated like this gives the whole organisation a real boost.”

The Scottish Health Awards recognise and reward the commitment and hard work of those who work in, and with, NHS Scotland to provide an outstanding level of care to the public.

The winners of the Scottish Health Awards 2011 will be announced at a glittering award ceremony in Edinburgh’s Corn Exchange on Thursday 10 November 2011.

To view the full list of finalists, or for more information, please visit

Further information

Erin Greig 
Communications Manager 
01463 705771