Contact the feedback team
NHS Highland encourages and values feedback.
Let us know
We would always encourage you to talk to staff but we understand that not everyone finds this easy.
We would like to hear and understand your comments, opinions, concerns or suggestions. It is very important for us to receive positive feedback as well as concerns or formal complaints about the care and services you have received.
We are always looking to improve and can learn from what went well as well the things you were not pleased with.
or:
- download our feedback and compliments form (pdf, February 2023)
- download our feedback and compliments form (Word docx, February 2023)
- see more information about formal complaints
- we welcome correspondence in Gaelic
- phone 01463 705997
Write to us:
Feedback Team
NHS Highland
PO Box 5713
Inverness
IV1 9AQ
Complaints
-
Complaints
NHS Highland is committed to delivering high quality care for all patients. This includes making sure people are trea...
-
Patient Advice and Support Service
The Patient Advice and Support Service (PASS) is an independent service, part of Scottish Citizens Advice Bureau.
Contact Us
-
Care Opinion
Care Opinion is an independent, not-for-profit organisation.
-
Communications and engagement
Get in touch with the NHS Highland Communications and Engagement team.
-
Community empowerment
Community asset transfer and participation requests.
-
Consultations
From time to time NHS Highland will feature consultations that are underway.
-
Freedom of information
About our Freedom Of Information (FOI) policy and how to request information from us.
-
Highland 100 Panel
A representative panel of citizens who use our services and respond to an annual survey.
-
Make a donation
The Highland Health Board Endowment Funds.