Single Points Of Access (SPOA) for community services
On this page
Single points of access for integrated teams within community health and social care services.
This information applies to residents within Districts in the Highland Health and Social Care Partnership area only.
How might the SPOA help me or someone I care for?
The SPOA is for people who may have been to the emergency department and don’t need to stay in hospital, but do need other support. The SPOA team are able to find out what support there might be. This could be for:
- care at home
- care homes
- day care
- social work
- adult support and protection
- community occupational therapy
- community physiotherapy
- community mental health
- district nursing
- drug and alcohol services
SPOA contacts and availability
Emergencies outside of office hours
For social work emergencies between 5pm and 9am only please contact the Emergency Social Work Service:
- phone 0808 175 3646
- email esws@highland.gov.uk
They provide a limited service for urgent issues only (not for routine enquiries) - overnight, at weekends or on public holidays.
Enquiries during office hours
SPOA teams in each district are available Monday to Friday between 9am and 5pm (except Sutherland, where the team is available between 8am and 4pm). See the geographical boundary of each district in the map below.
Contact us
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Communications and Engagement team
Get in touch with the NHS Highland Communications and Engagement team.
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Community empowerment
Community asset transfer and participation requests.
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Engagement Hub
The NHS Highland Engagement Hub is a one-stop shop for our engagement opportunities.
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Freedom of information
About our Freedom Of Information (FOI) policy and how to request information from us.
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Support us
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Community equipment return contacts
Phone numbers for return of physiotherapy, mobility or occupational therapy equipment.
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Single Points Of Access (SPOA) for community services
Single points of access for integrated teams within community health and social care services.