Answers to questions
More helpful information about bowel screening.
How to contact the bowel screening service
If you live in Highland or Argyll and Bute and have questions about your bowel screening test, contact the Scottish Bowel Screening Service:
- phone 0800 0121 833
- textphone 18001 0800 0121 833
- email tay.scottishbowelscreening@nhs.scot
When asking for a kit, please give your:
- name
- date of birth
- address
- contact details
You can also order a test kit using the automated service here.
What if I missed my last test?
If you missed your last bowel screening, contact the Scottish Bowel Screening Service as soon as possible and they will arrange a new test kit to be sent to you.
What if I made a mistake with my bowel screening test?
Contact the Scottish Bowel Screening Service as soon as possible and they will arrange a new test kit to be sent to you.
What if I need language support?
Contacting the Scottish Bowel Screening Service
If you need communication support to speak to the Scottish Bowel Screening Service about the bowel screening test you can request an interpreter when you call them.
Tell the person who answers the call what language support you need.
A member of staff will arrange the interpreter on your behalf while you are on the phone. You may need a friend or relative to do this for you.
Coming for further tests
Interpretation services are available free of charge for people using NHS services in Highland and Argyll and Bute.
This includes interpreting for people who are deaf and use British Sign Language (BSL).
If you are invited for further tests after taking part in bowel screening you can request an interpreter when you call the service. Tell the person who answers the call what language support you need. A member of staff from the screening service will arrange the interpreter on your behalf while you are on the phone. You may need a friend or relative to do this for you the first time you call.
The service will also arrange for an interpreter to be at your appointment.
Where to find other information about bowel screening
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