Complaints Annual Report

A summary of the feedback received in the year, including a description of the lessons learnt and improvements made.

Read more about the complaint process.

Our population and people

Statistics on the population we serve, and our workforce.
Highland Health and Social Care Partnership

Highland Health and Social Care Partnership (HSCP) follows a lead agency model.
Argyll and Bute Health and Social Care Partnership

Argyll and Bute Health and Social Care Partnership (HSCP) includes social care services and all health services, incl...
NHS Highland Board

NHS Highland is managed by a Board made up of Non-Executive and designated Executive Directors.
Board and committee meetings

The Board and Governance Committees provide accountability and governance over decision making and performance.
Publications and public records

NHS Highland is required to publish certain information in the public domain.
Service redesign

Service change and hospital upgrades in the Highland area.
Equality, diversity and inclusion

We want to ensure that everyone who uses our healthcare services, or works for us, is treated fairly.
NHS Highland Charity

Great health and care doesn’t stop at what’s essential. Together, we can go further.

Last updated: 23 September 2026

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Head Office

NHS Highland
Assynt House
Beechwood Park
Inverness
IV2 3BW

Location

Feedback

Phone

Main switchboard