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Culture change and support - for staff

Our cultural transformation programme - Listening, Learning and Living Our Values.

Listening, Learning and Living Our Values includes:

  • finding ways to promote the behaviours we want to encourage
  • updating structure, like our Board and Committee structures
  • improving processes, like grievance and bullying procedures
  • a new approach to recruitment, including continuous recruitment to posts like nursing, and recruiting people who share our values
  • The Healing Process (now concluded), a unique programme to support and learn from people who experienced bullying or harassment which was accessed by over 300 people

We have also introduced a range of free support for colleagues. Read more about our values.

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Listening, learning and living our values

Employee Assistance Programme

The Employee Assistance Programme (EAP) is a confidential service. This is delivered by Health Assured, a professional and independent workplace health and wellbeing provider.

Read more about the Employee Assistance Programme at NHS Highland Wellbeing at Work - workplace support.

OpenLine and whistleblowing

OpenLine is NHS Highland's speak up and whistleblowing service, here to provide confidential support to colleagues across our organisation.

The National Whistleblowing Standards are a national system for raising concerns about the NHS in the public interest, where there is a risk of harm or wrongdoing.

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Staff health and wellbeing

Health and wellbeing resources for staff in NHS Highland and partners:

Last updated: 2 October 2026