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Chronic pain management

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Living with long-term pain has a considerable impact on a person’s quality of life.

If you have persistent pain and are reading this, you may find it reassuring to know that you are not alone - approximately 1 in 5 people in Scotland experience chronic pain.

Your GP can refer you to our service, however the information here and resources on how you can help yourself with your pain are for anyone to use, and useful links will signpost you to recognised and valid resources. 

Important: Contacts

The NHS Highland Chronic Pain Management Service are here to help:

  • email nhsh.chronicpainservice@nhs.scot 
  • phone 07971 993 760
  • phone 07855 133 996
  • phone 01478 614214
  • phone 01408 633157/664049 (Golspie anaesthetic interventions / lidocaine)

The Chronic Pain Management Service work throughout NHS Highland seeing patients face to face in our hospitals, virtually over Near Me or through telephone appointments.

Meet the team

We'd like to introduce you to the members of the chronic pain management team:

Medical

  • Dr Nancy Cox
  • Dr John Macleod

Nursing

  • Zoe Newson - Clinical Nurse Manager
  • Abbie Durrand - Senior Nurse Specialist
  • Ariane Sultana - Senior Nurse Specialist

Physiotherapy

  • Claire Muir - Lead Pain Physiotherapist

Psychology

  • Dr Loren Scott-Lodge - Principle Clinical Psychologist
  • Eileen MacCallum - CBT Therapist

Management

  • Kate Kenmure - District Manager
  • Louise McInnes - Service Improvement Manager

Administrative support

  • Jill Asher, Julie Young, Mary MacDougall - Team Secretaries

Near Me - Healthcare from Home (video)

Jill in Thurso uses Near Me to attend online doctor and consultant appointments for chronic pain management, from home.

Last updated: 1 July 2026