The campaign was started by Dr Kate Granger, a hospital Consultant, who wanted to improve patient experience after being a patient in hospital following a cancer diagnosis.
Anne Allan, Clinical Ward Manager for the Renal Unit at Raigmore. Explained that the campaign is quite simple with staff being asked to connect with patients and, at the very least, give their name.
She said: “We always do what we can to treat our patients with respect and dignity but this campaign has highlighted than even something as simple as giving your name can make such a difference to how they feel.
“All staff in the unit were more than happy to pledge their support to this initiative. The team has great admiration for Dr Kate Granger, who started this campaign, and the marvellous work she has done.”
Pic –staff from the Renal Unit getting behind the campaign
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